Status History

27th December 2021

File uploads New file uploads interrupted

Two servers failed simultaneously, without triggering a health warning, leading to interrupted file upload capability for approximately 90 minutes for some accounts. During the period, some users may also have experienced reduced ability to browse files at my.sirv.com. The issue was resolved when the servers were removed from the cluster. All core file processing, delivery and CDN services remained fully operation throughout. Additional health warning checks have been planned, to identify and automatically resolve any such repeated issue.