Status History

24th May 2018

Image processing Datacenter issue

An outage at Sirv's primary datacentre commenced at 09:06 UTC, triggering Sirv to switch to its failover cluster. Normal service continued for all Enterprise plans. Other accounts were temporarily offline. The issue was caused by a primary datacentre power & UPS failure. The UPS issue is under investigation by the datacenter. Normal service was resumed within 19 minutes at 09:25 UTC. During the issue, the CDN continued file delivery, serving 82% of all total requests (18% were for non-processed images).