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Last updated on Dec 07 at 06:49am GMT

Sirv primary datacenter
30 days ago
Today
Sirv JS
30 days ago
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Sirv API
30 days ago
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Control panel at my.sirv.com
30 days ago
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CDN request from Los Angeles
30 days ago
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CDN request from London
30 days ago
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CDN request from Singapore
30 days ago
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CDN request from Sydney
30 days ago
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CDN request from New York
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Sirv website and Help Center
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Previous incidents

Dec 06, 2023

Elevated rate of 415 errors

Degraded

Resolved Dec 06 at 07:47pm GMT

The issue that caused the elevated rate of 415 errors has been resolved.

The truncated files were caused by a software issue that wrote some files with zero bytes. As it was software, this caused the truncated files to be replicated across all versions of the master file. Sirv triplicates every file to protect against hardware issues (server or hard drive failures), however, the updated files passed all checks and faithfully triplicated the files. It existed without detection because cach...

6 previous updates

Dec 02, 2023

Elevated rate of 429 errors

Degraded

Resolved Dec 02 at 10:31am GMT

The issue was resolved at 1031 UTC.

The cause was a server misconfiguration which made the Sydney CDN location see all requests coming from the same IP address, instead of the true client IP address. This triggered DDOS protection, to rate-limit the excessive number of requests from the same IP. 429 responses were returned for many of the requests.

The issue appeared to have been an extremely short issue when the Sydney datacentre network became unavailable. That issue lasted approximat...

1 previous update