Previous incidents

The web app at my.sirv.com was unavailable while receiving an upgrade at 10:12 UTC. All core services were available as normal. File uploads/downloads could be performed with the REST API, FTP or S3 if needed.

Upgrade was completed after 14 minutes, at 10:26 UTC.

A network issue in the primary Sirv datacentre at 11:59 UTC caused some file uploads to fail meta processing for 16 minutes. This caused 336 files newly uploaded files to be unavailable for serving until the network issue was resolved at 12:15 UTC. The files were then rescanned and were successfully served.