Some operations failing (upload/copy/move)
Resolved
May 05 at 02:19pm BST
The issue has been resolved. Internal connectivity issues between two servers on one particular cluster had caused it. Recently uploaded files were not stored and served correctly, so returned 415 errors for those new files. Any recently uploaded images with 0 bytes should be reuploaded. Only 6 Sirv accounts were impacted and the account owners have been informed. Fewer than 0.01% of all requests to those accounts were impacted and no other accounts were impacted.
Affected services
Sirv primary datacenter
Updated
May 05 at 01:56pm BST
The failure is also affecting serving of recently uploaded images. We are continuing to investigate the issue.
Affected services
Sirv primary datacenter
Created
May 05 at 12:55pm BST
A small number of operations are failing for some accounts. This is isolated to one server and we are investigating the issue. It affects file management only - it does not affect file processing or serving.
Affected services
Sirv primary datacenter