Previous incidents

April 2023
Apr 28, 2023
1 incident

Some Los Angeles CDN POP requests failing

Degraded

Resolved Apr 28 at 12:03am BST

The issue was automatically resolved within 3 minutes.

1 previous update

March 2023
Mar 16, 2023
1 incident

Some London CDN POP requests failing

Degraded

Resolved Mar 16 at 04:22pm GMT

Some requests received by one of the London CDN servers failed due to a combination of local DNS resolution and pulsating network timeouts. The issue began at 1215 UTC and was resolved at 1332 UTC. During this period, 25% of requests from UK and Ireland returned a 404 or 500 error. The issue would have been solved sooner but an unrelated SSL certificate validation failure a few hours earlier blocked alerts from being received by our monitoring system.

Changes have already been deployed to...

2 previous updates

February 2023
Feb 23, 2023
1 incident

Some requests from India CDN return 404

Degraded

Resolved Feb 23 at 07:55am GMT

The issue was resolved at 0755 UTC.

At 0625 UTC, some requests to the Indore CDN POP which serves India started to return a 404 response (file not found), instead of a 200 response (OK). The issue occurred 14 hours after an update to all CDN servers worldwide. All POPs behaved healthily, including the India POP but the Indore POP hadn’t updated successfully and eventually started to return errors.

Once the issue had been identified, it was resolved by re-deploying the update to the Indi...

1 previous update