Previous incidents
Elevated rate of 415 errors
Resolved Dec 21 at 10:05am GMT
More than 99% of the remaining truncated files have also now been restored. Any impacted user has been provided with an exact list of files that were impacted.
There is no residual impact remaining from this issue.
Classified as severity level 1: Critical impact.
7 previous updates
Elevated rate of 429 errors
Resolved Dec 02 at 10:31am GMT
The issue was resolved at 1031 UTC.
The cause was a server misconfiguration which made the Sydney CDN location see all requests coming from the same IP address, instead of the true client IP address. This triggered DDOS protection, to rate-limit the excessive number of requests from the same IP. 429 responses were returned for many of the requests.
The issue appeared to have been an extremely short issue when the Sydney datacentre network became unavailable. That issue lasted approximately ...
1 previous update